Wrong PDF format used in the Banqup portal

kikobar commented

2023-08-08 18:36:14 +00:00

Owner

Upon creating of the sales invoice via the API, the Banqup portal selects the incorrect PDF format for the invoice. It doesn't show the bank account.

Only after editing the invoice or at least open it for editing and save it again, then the portal selects the correct PDF format that includes the bank account number.

This issue requires that the user open each newly created invoice manually and re-save it prior to being able to send it to the customer.

Upon creating of the sales invoice via the API, the Banqup portal selects the incorrect PDF format for the invoice. It doesn't show the bank account. Only after editing the invoice or at least open it for editing and save it again, then the portal selects the correct PDF format that includes the bank account number. This issue requires that the user open each newly created invoice manually and re-save it prior to being able to send it to the customer.

kikobar added the

bug

label 2023-08-08 18:36:14 +00:00

kikobar self-assigned this 2023-08-08 18:36:14 +00:00

kikobar commented

2023-08-08 18:37:20 +00:00

Author

Owner

This issue cannot be resolved from this application, it has to be resolved on the Banqup end.

We have opened an issue with them.

This issue cannot be resolved from this application, it has to be resolved on the Banqup end. We have opened an issue with them.

kikobar commented

2023-08-09 03:47:56 +00:00

Author

Owner

After the latest fix by Banqup (2023-07-27) now the invoice CAN be sent to the customer without having to open it and re-save it in the portal, however the PDF format applied will be wrong in the following:

Bogus address reference to Victoria will show up in the invoice
No information about the bank account where to pay the invoice will be shown
No information about the references (PO, customer reference, etc.) will be shown

After the latest fix by Banqup (2023-07-27) now the invoice CAN be sent to the customer without having to open it and re-save it in the portal, however the PDF format applied will be wrong in the following: - Bogus address reference to Victoria will show up in the invoice - No information about the bank account where to pay the invoice will be shown - No information about the references (PO, customer reference, etc.) will be shown

kikobar commented

2023-08-31 02:41:32 +00:00

Author

Owner

After the latest fix by Banqup (circa 2023-08-31) now they have added the general comment to the JSON and if not available, it defaults to the standard available in the portal, so now the bank account where to pay the invoice is shown.
However, the following issues are still pending:

Bogus address reference to 'Victoria' shows up in the invoice
Bogus web address reference to 'web.com' shows up in the invoice

After the latest fix by Banqup (circa 2023-08-31) now they have added the general comment to the JSON and if not available, it defaults to the standard available in the portal, so now the bank account where to pay the invoice is shown. However, the following issues are still pending: - Bogus address reference to 'Victoria' shows up in the invoice - Bogus web address reference to 'web.com' shows up in the invoice

kikobar commented

2023-09-28 02:40:23 +00:00

Author

Owner

After the latest fix by Banqup (circa 2023-09-28) now the PDF version of the invoice is generated with the correct information on it.

kikobar closed this issue

2023-09-28 02:40:23 +00:00

Wrong PDF format used in the Banqup portal #4